Privacy Policy

We insist on the highest standards for secure transactions and customer information privacy since we value the trust you place in us. Our privacy policy is subject to change at any time without prior notice. To make sure you are aware of any changes, please review this policy periodically.

This Privacy Notice describes our collection, use, disclosure, retention, and protection of your personal information. It applies to odyody.in where this Privacy and to any other services where this Privacy Notice is referenced, regardless of how you access or use them, including through mobile devices.

  • What information do you collect from your clients?

  • How and what purposes do you use the collected information?

  • How long do you retain client information collected?

  • Do you disclose such information you receive?

  • How Secure Is Information About Me?

  • What Choices Do I Have?

  • Are Children Allowed to Use odyody.in?

1. What information do we collect from our clients?

We collect, process, and retain personal information from you and any devices (including mobile devices) you may use when you: use our Services; register for an account with us; provide us information on a web form; update or add information to your account; participate in community discussions, chats, or dispute resolution; or when you otherwise correspond with us regarding our Services.

The personal information we collect includes the following:

Personal information you give us when you use our Services or register for an account with us

  • Information such as your name, addresses, telephone numbers or email addresses when you register for an account with us including updating or adding information to your account, through your participation in community discussions, chats, dispute resolution, or when you otherwise correspond with us regarding our Services

  • Other information that you generate based on your activity on the odyody site such as you may provide age, gender, interests and favorites bidding, buying or selling information, transaction related information or that is connected to your account (such as adding items to your basket, adding items to your Watch List, creating collections, and following other collections and sellers).

  • Financial information (such as credit card or bank account numbers) in connection with a transaction, postage, billing Tax ID or other identification numbers or other information used to purchase or post an item.

  • Additional information we are required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected

Information automatically collected when you use our Services or register for an account with us

  • We also collect information about your interaction with our Services, your advertising preferences, and your communications with us. This is information we receive from the devices (including mobile devices) you use when you use our Services, register for an account with us, provide us information on a web form, update or add information to your account, participate in community discussions, chats, or dispute resolution, or when you otherwise correspond with us regarding our Services. This information comprises the following: Device ID or unique identifier, device type, ID for advertising, and unique device token

  • Geo-location information, including location information from your mobile device. Kindly remember that most mobile devices allow you to control or disable the use of location services by any application on your mobile device in the device's settings' menu.

  • Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history, and your web log information

Personal information we collect using cookies, web beacons, and similar technologies

We use cookies, web beacons, unique identifiers, and similar technologies to collect information about the pages you view, the links you click, and other actions you take on our Services, within our advertising or e-mail content. For more information about our use of these technologies and how to control them, see our notice on Cookies, Web Beacons and Similar Technologies.

Personal information from other sources

  • We may supplement the personal information we collect with information from third parties and add it to your account information. For example, we may collect and use demographic information that is publically available, additional contact information, credit check information, and information from credit bureaus, as allowed by applicable national laws

  • We may allow you to share information with social media sites, or use social media sites to create your account or to connect your account with the respective social media site. Those social media sites may give us automatically access to certain personal information retained by them about you (e.g., content viewed by you, content liked by you, and information about the advertisements you have been shown or may have clicked on, etc.). If you provide us with access to any site with video content, then you agree that we may share your video viewing with, or obtain information about your video viewing from, third-party social media sites for at least two years or until you withdraw consent. You control the personal information you allow us to have access to through the privacy settings on the applicable social media site and the permissions you give us when you grant us access to your personal information retained by the respective social media site about you. By associating an account managed by a social media site with your account and authorizing us to have access to this information, you agree that we may collect, use and retain the information provided by these social media sites in accordance with this Privacy Notice

  • If you give us personal information about someone else, you must do so only with their explicit and prior consent. You have to inform them how we collect, use, disclose, and retain their personal information according to our Privacy Notice.

2. How and what purposes do we use the collected information?

We use the personal information we collect to: provide and improve our Services, to provide you with a personalized experience on our site (especially, by offering you services and items that you may like), to contact you about your account and our Services, to provide you customer service, to provide you with personalized advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities. We may use and retain your personal information as follows:

Provide, improve, and personalize our Services

  • Provide access to and use of our Services your purchase history, scores, bids, internal messages and other feature, Offer you site content that includes items and services that you may like and Keep track of your basket, your Watch List, your collections, and collections and sellers that you have chosen to follow.

  • Provide you with credit offers and opportunities, keeping in mind we do not share any financial information without your explicit consent

  • Customize, measure, and improve our Services

  • Provide other services requested by you as described when we collect the information

Contact you about your account and provide you customer service

  • Contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or as otherwise necessary to provide you customer service.

  • Contact you as necessary to enforce our User Agreement, applicable national laws, and any agreement we may have with you

  • For these purposes we may contact you via email, telephone, text messages, and postal mail. When contacting you via telephone, to ensure efficiency, we may use autodialled or pre-recorded calls and text messages as described in our User Agreement. Message and data rates may apply

Personalize our advertising and marketing communications

  • Personalize, measure, and improve our advertising based on your advertising customization preferences

  • Contact you, either via email, telephone, text messages, and postal mail in order to: offer you coupons, discounts and special promotions, and inform you about our Services. We will use the contact information you have provided to contact you by e-mail, SMS text and/or telephone if you have consented to such contact. Message and data rates may apply

  • Deliver targeted marketing, service updates, and promotional offers based on your communication preferences

Prevent, detect, mitigate, and investigate fraudulent or illegal activities

  • Prevent, detect, mitigate, and investigate fraud, security breaches, potentially prohibited or illegal activities

  • Enforce our Privacy Notice, our Service agreements or other policies

3. How long do you retain client information collected?

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our User Agreement and take other actions permitted or required by applicable national laws.

4. Do you disclose such information you receive?

We may disclose your personal information to our corporate affiliates or to third parties. This disclosure may be required for us to provide and to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent. we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of odyody.in our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

Law enforcement, legal proceedings, and as authorized by law

  • to comply with our legal requirements, enforce our User Agreement, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property or safety

  • to law enforcement or governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability. We will only disclose information we deem relevant to the investigation or inquiry, such as name, city, state, postcode, telephone number, email address, User ID history, IP address, fraud complaints, bidding and listing history

  • to credit agencies or bureaus as authorized by applicable national laws (e.g. information on late or missed payments or other defaults on your account that may be reflected in your credit report or file)

  • to third parties involved in a legal proceeding, if they provide us with a subpoena, court order or substantially similar legal procedure, or we otherwise believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity

5. How Secure Is Information About Me?

We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.

6. What Choices Do I Have?

You have a choice about how we use your personal information to communicate with you, send you marketing information, and provide you with personalized advertising, and whether you want to stay signed into your account.

Communication preferences

You can control the methods by which we may contact you about your account, and your buying and selling activities in the Communication Preference section within your Odyody account.

Marketing

If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you received, change your Communication Preferences, or indicate your communication preferences within the direct communication from us. Keep in mind, we do not sell or rent your personal information to third parties, except for Odyody, for their marketing purposes without your explicit consent.

Advertising

If you do not wish to participate in our advertising personalization programs, you can opt-out by following the directions provided within the applicable advertisement. The effect of an opt-out will be to stop personalized advertising, but it will still allow the collection of information for certain purposes such as usage, research, analytics and internal online services operation purposes). In addition to that, we do not allow third parties, except for Odyody, to track or collect your personal information on our sites for their own advertising purposes without your explicit consent.

Signed in

When you sign in to your account on our Services, we may give you the option to stay signed in to your account for a certain period of time. If you are using a public or shared computer, we encourage you not to choose to stay signed in. You or any other user of the computer/browser you signed in on will be able to view and access most parts of your account and take certain specific actions during this signed in period without any further authorization. The specific actions and account activities that you or any other user of this computer/browser may take include: Bid, buy or make an offer on an item, Check out or add items to your cart, Purchase an item using Faster Checkout (if enabled in your account), View the activity manager, View the my account page, View or edit the Watch List, View order details, Leave Feedback, Conduct after-sale activities, like leaving Feedback, cancelling orders, requesting returns or submitting claims. If you attempt to change your password, User ID, update any other account information or attempt other account activity beyond those listed above, you will be asked to enter your password. You can typically end your signed in session by either signing out and/or clearing your cookies. If you have certain browser privacy settings enabled, simply closing your browser may also end your signed in session. If you are using a public or shared computer, you should sign out and/or clear your cookies when you are done using our Services in order to protect your account and your personal information.

Withdraw consent

If you withdraw your consent for the use or disclosure of your personal information for purposes set out in this Privacy Notice you may not have access to all our Services and we might not be able to provide you all of the Services and customer support offered to our users and authorized under this Privacy Notice and our User Agreement.

7. Are Children Allowed to Use odyody.in?

Odyody.in does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use odyody.in only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.