Shipping Policy

Shipping Policy

  •      Delivery Charges

Delivery charge varies with each Seller.

Sellers incur relatively higher shipping costs on low-value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Order summary can be checked to understand the delivery charges for individual products.

For Products listed as FBO a charge of Rs.58 for delivery per item is applied if the order value is less than Rs 499. While orders of Rs 499 or above are delivered free.

  •  Delivery Time

The delivery dates may not always correspond to the delivery timeline of Seller business days. It is possible that the Seller or our courier partners have a holiday between the day order is placed and date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored into the delivery dates.

 

Sellers generally, procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

 

Estimated delivery time depends on the following factors:

  • The Seller offering the product
  • Product's availability with the Seller
  • The destination to which you want the order shipped to and location of the Seller.

        

Why does the estimated delivery time vary for each seller?

The estimated delivery time for sellers of the product may vary. Delivery times are influenced by product availability, geographic location of the Seller, buyer’s shipping destination and the courier partner's time-to-deliver in Buyer’s location.

The buyer can enter their default pin code on the product page to know more accurate delivery times on the product page itself. The availability of service to a particular area can also be checked with the input of pin code.

 

Serviceability depends on

  •   Whether the Seller ships to Buyer location
  •   Legal restrictions, if any, in shipping particular products to Buyer location
  •  The availability of reliable courier partners in Buyer’s location

 

At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

  •  Other Charges

            There are NO hidden charges when you make a purchase on OdyOdy. List prices are final and all-inclusive. [Cm1] The price you see on the product page is exactly what you would pay.

             Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

  • Cash on Delivery (CoD)

             Availability of CoD depends on the ability of our courier partner servicing Buyer location to accept cash as payment at the time of delivery. Our courier partners have limits on the cash amount payable on delivery depending on the destination and Buyer order value might have exceeded this limit. Availability of CoD can be checked with the input of pincode.

  •  Pick-up for return

           Returns are easy. On a call to us, we will explain the process, once return has been initiated.

           Wherever possible ODYODY PARTNER Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through ODYODY, you can return the item through a third-party courier service. Return fees are borne by the Seller.

  • What do the different tags like "In Stock", "Available" mean?

 

'In Stock'

For items listed as "In Stock", Sellers will mention the delivery time based on Buyer location pin code (usually 2-3 business days, 4-5 business days or 4-7 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

 

'Available'

The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to Buyer’s location.

 

'Preorder' or 'Forthcoming'

Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach buyer in 2 to 7 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 6th June, August 3rd week)

 

'Out of Stock'

Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

 

'Imported'

Sometimes, items have to be sourced by Sellers from outside India. These items are mentioned as 'Imported' on the product page and can take at least 10 days or more to be delivered to the buyer.

 

'Back In Stock Soon'

The item is popular and is sold out. Buyer can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Seller.

 

'Temporarily Unavailable'

The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

'Permanently Discontinued'

This product is no longer available because it is obsolete and/or its production has been discontinued.

 

'Out of Print'

This product is not available because it is no longer being published and has been permanently discontinued.

 

  • International Delivery

As of now, OdyOdy does not deliver items internationally.

Buyer will be able to make  purchases on our site from anywhere in the world with credit/debit cards issued in India and Some other countries, but please ensure the delivery address is in India.